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2.1. |
The Registered User will be issued with an Account
Number, which must be quoted when making bookings. BTH cannot
accept any responsibility whatsoever if the Account Number is
used by unauthorised persons.
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2.2. |
BTH reserves the right to:
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2.2.1. |
alter any Account Number at any time and notify
the Customer accordingly;
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2.2.2. |
refuse to carry any dangerous goods whatsoever,
to include substances likely to cause or encourage disease,
vermin, pests or other hazard ;
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2.2.3. |
subcontract in order to fulfil a Booking and shall,
upon the request of the Customer, provide the name, badge number
and/or registration number of such subcontractor. BTH will also
employ foot messengers where practicable;
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2.2.4. |
charge waiting time after 10 minutes after BTH
have been requested to pick-up a Delivery and/or passenger;
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2.2.5. |
change the rules or instructions or Terms and Conditions relating to any part of the Service from time to time, it is the responsibility of the Customer to check for such updates or changes to the Website;
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2.2.6. |
suspend the Service in the interest of security
or in the interest of other Customers or delay in settlement
of account;
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2.2.7. |
refuse Service unless the Company is, at its own
discretion, satisfied that security procedures have been followed
and shall not be liable for refusing the Service under these
circumstances; and
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2.2.8. |
withdraw Bookings without prior notice and also refuse to accept and/or perform any bookings thereon;
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3. |
SERVICES
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3.1. |
Deliveries
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3.1.1. |
The Customer shall ensure that the Delivery is
labelled correctly, secured and packaged in the correct manner
for transportation. BTH shall use their logo on all Deliveries.
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3.1.2. |
Unless agreed otherwise by BTH, the Booking, made
by a Customer, shall only be delivered to the address specified
by the Customer at the time of Booking and BTH reserves its
right to vary its charges in respect of any variation to the
delivery address.
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3.1.3. |
BTH shall not be required to provide any labour
or special equipment for loading or unloading the Delivery,
other than that carried by the Taxi or Vehicle being used.
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3.1.4. |
BTH will require the signature of the addressee
to acknowledge receipt of the Delivery; such receipt shall be
conclusive evidence of delivery.
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3.1.5. |
If Delivery cannot be made (for whatever reason),
BTH shall notify the Customer, the Customer is responsible to
provide further instruction with regard to the Delivery, payment
for the Delivery, in full, will be met by the Customer.
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3.1.6. |
When booking the Same Day delivery option, bookings must be made before 12 noon on the day the Delivery is to be made (pre-bookings are accepted). Bookings made after 12 noon for the Same Day will automatically be charged at the Premium delivery rate. |
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3.2. |
Hiring
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3.2.1. |
BTH provide an exclusive service for Customers
whereby they are able to hire a Taxi for use to carry passengers
and/or Deliveries at an hourly rate (any part hour shall be
charged at an hourly rate). Hiring begins at the specific time
the Customer has requested when making a Booking and ends when
the passenger and/or Delivery reaches its destination;
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3.2.2. |
When using the Passenger Hire service the fixed price quoted is for the destination(s) made at the time of booking, any deviations from the booked destination(s) shall be charged on the price shown on the meter;
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3.2.3. |
BTH shall not be liable for any damage to or loss
of any property left on the Taxi or Vehicle by a passenger;
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3.2.4. |
Charges incurred by BTH e.g. parking charges etc
will be passed on to the Customer and added to their invoice;
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3.2.5. |
Accounts will incur a 10% service charge which will be added to the invoice;
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3.2.6. |
Any inappropriate conduct by a passenger e.g.
threatening, drunk, disorderly, abusive, dangerous behaviour
or in breach of any statutory regulation will be the responsibility
of the Customer and thus shall indemnify BTH for any damage
or injury caused to a Taxi, Vehicle or driver.
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4. |
PAYMENT
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Invoices shall be submitted on the first working day of each month unless agreed otherwise. By becoming a Registered User, the Customer agrees to pay in full the total amount specified, the payment should be made by BACS no later than 14 days after the date of invoice. BTH reserves the right to charge interest (at 2.5% per month), in cases where there is a delay in the settlement of the invoice.
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5. |
LIMITATION OF LIABILITY
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5.1. |
BTH shall not be liable in respect of any loss, non-delivery or damage to any Delivery or person(s), as a result of any:
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5.1.1. |
force majeure event which shall mean any circumstance
beyond reasonable control (including, without limitation, act
of God, outbreak of hostilities, riot, civil disturbance, acts
of terrorism, the act of any government (including refusal or
revocation of any licence or consent) fire, explosion, flood,
power failure, failure of telecommunication lines, fuel shortage,
any strike, lock out or other form of industrial action);
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5.1.2. |
seizure or forfeiture under legal process;
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5.1.3. |
act, omission, or misrepresentation by the Customer
or Registered User;
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5.1.4. |
defect or inherent defect, natural deterioration
or fragility of a Delivery;
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5.1.5. |
improper or insufficient packaging, labelling
or addressing;
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5.1.6. |
damage to the Delivery after delivery has taken
place; and
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5.1.7. |
fraud on the part of the Customer or Delivery
addressee.
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5.2. |
BTH has no duty, obligation or liability in contract
tort for breaches of statutory duty or otherwise beyond that
of a duty to provide reasonable skill and care.
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5.3. |
The Customer must disclose to BTH any goods of
value over and above £100 prior to a Booking being made.
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5.4. |
BTH are unable to guarantee pick-up and/or set-down/arrival times of Passenger Hire or Deliveries , although every possible effort will be made to ensure that the Customer's requirements are met. However, BTH shall not be held responsible for events beyond the reasonable control of BTH in which it is prevented from performing its obligations.
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5.5. |
Under no circumstances shall BTH be liable for
loss of profits, business or anticipated saving or for any indirect
or consequential loss.
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5.6. |
All losses suffered by BTH (including, but not
limited to, claims, demands, proceedings, fines, penalties,
damages, costs, expenses and loss of or damage to the carrying
Taxi or Vehicle and to other goods carried) as a result of any
breach of these Terms and Conditions, fraud, error, omission,
or misrepresentation by the Customer.
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5.7. |
If a fine is unavoidably granted it shall be contested
(if practicable) in the first instance with the relevant body,
if payment of the fine is to be upheld this charge will be passed
to the Customer.
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6. |
GENERAL
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6.1. |
Cancellation of any Booking shall incur a charge
if cancellation is not received 3 hours prior to a pick-up
being made.
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6.2. |
Payment terms and charges paid to BTH are confidential;
the Customer shall make all reasonable steps to ensure that
these remain confidential, save for disclosure required by law
or by a statutory or regulatory body with power to order such
disclosure.
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6.3. |
During the business relationship with BTH and
a 6 month period immediately following the last Booking made
by the Customer, the Customer shall not directly or indirectly,
solicit or offer employment or any other form of contract for
services to any of the drivers of BTH who are directly involved
in the Service provided by BTH.
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6.4. |
All prices are exclusive of VAT and all other
duties or taxes which may become due or payable from time to
time and shall be added to invoices at the rate applicable at
the date of invoice.
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6.5. |
The information contained on the Website is written
on a non-specific Customer requirement basis, it is the responsibility
of the Customer to satisfy itself that the Booking made online
is correct. All reasonable attempts will be made to ensure the
Website is free from viruses, although BTH cannot guarantee
this.
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6.6. |
All bookings (including pre-bookings) are subject to a premium charge being added and fixed prices replaced by meter charge in the event of circumstances beyond the control of BTH occurring e.g. adverse weather conditions as well as all events listed in clause 5.1.1 above.
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6.7. |
All bookings are subject to a minimum charge of £35.00
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7. |
GOVERNING LAW AND JURISDICTION
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These Terms and Conditions shall be governed by
and construed in accordance with English law and are subject
to the exclusive jurisdiction of the English courts. |
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PRIVACY POLICY AND DATA PROTECTION
We respect and protect the privacy of everyone who
visits our web site.
It does not store or capture personal information
although it will log your IP address – a series of numbers
providing a PC with a unique address. However, this procedure is
not linked to anything that can identify you. As a result, your
user session will remain anonymous to us.
We do not use cookies for collecting user information
from the site. We will not collect any information about you except
the technical information we require for day-to-day running of the
web server.
This privacy policy only covers our web site at
www.blacktaxihire.co.uk
Links that we supply to other web sites are not
covered by this privacy policy.
We will only use information you provide in emails
strictly for the purpose you supplied it for. If we need to give
information to a third party, we will try to make sure we clearly
show this. Under the Data Protection Act 1998, these third parties
must keep the information secure.
If you have any comments about this policy, please
contact us by email
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